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🔐 Why Vehicles Should Never Be Left Unattended Overnight


Please do not allow a carrier to leave a vehicle overnight unless an authorized dealership representative is present to inspect and accept delivery.

This is important because the delivery inspection and signed Bill of Lading establish the vehicle’s condition at the exact moment responsibility transfers from the carrier to the dealership. Without that documentation, it may be difficult to prove when or where damage occurred, and an insurance claim could be disputed and most likely denied. 

Before the carrier leaves:

✅ Inspect the vehicle
✅ Photograph any concerns
✅ Note possible damage on the Bill of Lading
✅ Sign the completed delivery paperwork

Photos alone are not enough. They should support a physical inspection and properly completed Bill of Lading.

No authorized representative available? Do not allow the vehicle to be left unattended.

At Team Alex, we believe an informed customer is a protected customer. Our goal is to keep you fully aware of the transport process so you can make confident decisions and protect your vehicle, your dealership, and everyone involved.

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 Transport Status Link

Real-time transport updates for you and your customer, plus a dynamic Knowledge Center that automatically provides the most relevant answers at each stage of the transport.

See How the Transport Status Link Works

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